This Charter is drawn up by the company Pressinvest sa. whose registered office is located at Rue de Rixensart, 24 at 1332 Genval, registered with the Banque Carrefour des Entreprises under the number: BE 0471.211.449 (hereinafter referred to as "the data controller »).
The purpose of this Charter is to inform visitors to the website hosted at the address https://www.tripeez.com (hereinafter referred to as the "site web “), users of the “tripeez” application (hereinafter referred to as “the application”), as well as customers and prospects (users, customers and prospects are collectively referred to as the “users") of the way in which the data is collected and processed by it.
This Charter is part of the wish of the data controller to act in complete transparency, in compliance with the law of 8 December 1992 on the protection of privacy with regard to the processing of personal data and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 9 5/46/EC (hereinafter referred to as the "general data protection regulation»).
The controller pays particular attention to the protection of the privacy of its users, and therefore undertakes to take the reasonable precautions required to protect the personal data collected against loss, theft, disclosure or unauthorized use.
If users wish to react to one of the practices described below, they can contact the data controller at the postal address or email address specified in point "contact details of this Charter.
By accessing the website and the application and by using them, by contacting the data controller, by initiating pre-contractual measures, by entering into a mission, by subscribing, users declare that they have read the information described below, accept this Charter and expressly consent to the data controller collecting and processing, in accordance with the methods and principles described in this Charter, their personal data that they communicate through the website and/or the application to the occasion of the services offered on the website and the application for the purposes indicated below.
When the processing of personal data is based on the consent of users, they have the right to withdraw their consent at any time. The withdrawal of consent does not affect the lawfulness of the processing prior to the withdrawal.
By visiting and using the website and/or the application, by contacting the controller, by initiating pre-contractual measures, by entering into a mission, by subscribing, users expressly consent to the controller collecting and processing, according to the methods and principles described below, the following personal data:
As part of a mission or by contracting with the controller, the latter may be required to collect and process the following data: surname, first name, municipality, telephone number, email address, full address, place and date of birth, marital status, profession, bank or credit card details, national register number, nationality and double-sided copy of the user's identity card.
It is possible that the data controller may also collect non-personal data. These data are qualified as non-personal data because they do not directly or indirectly identify a particular person. They may therefore be used for any purpose whatsoever, for example to improve the website and/or the application, the products and services offered or the controller's advertisements.
In the event that non-personal data are combined with personal data, so that an identification of the persons concerned is possible, these data will be treated as personal data until their connection with a particular person is rendered impossible.
The data controller collects personal data via the registration form available on its website and/or application or as part of the execution of pre-contractual measures or a contract.
Personal data is only collected and processed for the purposes mentioned below:
The controller may be required to carry out processing that is not yet provided for in this Charter. In this case, the data controller will contact the users before reusing his personal data, in order to inform him of the changes and give him the possibility, if necessary, to refuse this reuse.
The controller only retains personal data for the time reasonably necessary for the purposes pursued and in accordance with legal and regulatory requirements.
Users' personal data are kept for a maximum of 3 years after the end of the contractual relationship between the users and the controller.
Shorter storage periods apply for certain categories of data, such as traffic data which is only kept for 12 months.
At the end of the retention period, the controller makes every effort to ensure that the personal data has indeed been made unavailable (anonymous).
By means of a written, dated and signed request sent to the controller at the address referred to in point “contact details » of this Charter, users can, after proving their identity (by enclosing a copy of their identity card), obtain free written communication or a copy of the personal data concerning them which have been collected.
The controller may require the payment of reasonable fees based on administrative costs for any additional copies requested by users.
When users submit this request electronically, the information is provided in a commonly used electronic form, unless users request otherwise.
The copy of his data will be communicated to users no later than one month after receipt of the request. This period may be extended by two months, taking into account the complexity and the number of requests. The controller will inform users of this extension and the reasons for the postponement within one month of receiving the request
By means of a written, dated and signed request sent to the controller at the address referred to in point “contact details of this Charter, users may, after proving their identity (by attaching a copy of their identity card), obtain free of charge, as soon as possible and at the latest within one month, the rectification of their personal data which may be inaccurate, incomplete or irrelevant, as well as complete them if they prove to be incomplete.
By means of a dated and signed written request sent to the data controller at the address referred to in the “contact data” point of this Charter, users may at any time, for reasons relating to their particular situation and after having proved their identity (by attaching a copy of their identity card), object free of charge to the processing of their personal data, when this processing is necessary for the purposes of the legitimate interests pursued by the data controller or by a third party. The controller may refuse to implement the users' right of opposition when they establish the existence of compelling and legitimate reasons justifying the processing, which take precedence over the interests or the rights and freedoms of the users, or for the recognition, exercise or defense of a legal right. In the event of a dispute, users may lodge a complaint in accordance with the “complaint and complaint” point of this Charter.
By means of a written, dated and signed request sent to the controller at the address referred to in point “contact details of this Charter, users may, at any time and after proving their identity (by attaching a copy of their identity card), object, without justification and free of charge, to the processing of personal data concerning them when their data is collected for direct marketing purposes (including profiling).
When personal data is processed for scientific or historical research purposes or for statistical purposes in accordance with the General Data Protection Regulation, users have the right to object, for reasons relating to their particular situation, to the processing of personal data concerning them, unless the processing is necessary for the performance of a task in the public interest.
The data controller is required to respond to users' requests as soon as possible and at the latest within one month and to justify his response when he intends not to comply with such a request. This period may be extended by two months, taking into account the complexity and the number of requests. The controller will inform users of this extension and the reasons for the postponement within one month of receiving the request.
By means of a written, dated and signed request sent to the controller at the address referred to in point “contact details of this Charter, users may, after proving their identity (by attaching a copy of their identity card), obtain the limitation/suspension of the processing of their personal data in the cases listed below:
When processing has been suspended in accordance with this provision, users' personal data may only be processed with the users' consent, with the exception of the retention of such data or for the establishment, exercise or defense of rights in court, or for the protection of the rights of another natural or legal person, or for important reasons of public interest of the European Union or one of its Member States.
The controller will inform users when the limitation/suspension of processing is lifted.
By means of a written, dated and signed request sent to the controller at the address referred to in point “contact details of this Charter, users may, after proving their identity (by attaching a copy of their identity card), obtain the erasure of personal data concerning them, when one of the following reasons applies:
However, the erasure of data is not applicable in the following 5 cases:
The data controller is required to respond to users' requests as soon as possible and at the latest within one month and to justify his response when he intends not to comply with such a request. This period may be extended by two months, taking into account the complexity and the number of requests. The controller will inform users of this extension and the reasons for the postponement within one month of receiving the request.
Users also have the right, under the same terms, to obtain, free of charge, the deletion or prohibition of the use of any personal data concerning them which, taking into account the purpose of the processing, would be incomplete or irrelevant or whose recording, communication or storage would be prohibited or which has been kept beyond the necessary and authorized period.
By written, dated and signed request sent to the controller at the address referred to in point “contact details of this Charter and after proving their identity (by attaching a legible copy of the identity card), users may at any time request to receive their personal data free of charge in a structured, commonly used and machine-readable format, in particular with a view to transmitting them to another data controller, when:
Under the same conditions and according to the same methods, users have the right to obtain from the data controller that the personal data concerning them be transmitted directly to another person responsible for the processing of personal data, insofar as this is technically possible.
The recipients of the data collected and processed are, in addition to the data controller himself, his employees or other subcontractors, his carefully selected business partners, located in Belgium or in the European Union and the rest of the world, and who collaborate with the data controller in the context of the provision of services.
In the event that the data is disclosed to third parties for direct marketing or prospecting purposes, users will be informed beforehand so that they can choose whether or not to accept this processing of this data by third parties.
By means of a written, dated and signed request sent to the controller at the address referred to in point “contact data of this Charter, users may, at any time and after proving their identity (by attaching a copy of their identity card), object free of charge to the transmission of their data to third parties.
The data controller complies with the legal and regulatory provisions in force and will in all cases ensure that its partners, agents, subcontractors or other third parties having access to this personal data comply with this Charter.
The controller reserves the right to disclose the personal data of users in the event that a law, legal procedure or order from a public authority makes such disclosure necessary.
General principles.This article provides information about the use of cookies on the website and/or application
This cookie management policy applies to the website and/or application. These are managed by the controller.
The website and/or the application use cookies to make navigation more useful and reliable. Some of these cookies are essential for the operation of the website and/or the application, others improve the user experience.
Most web browsers and applications are configured to automatically accept cookies. If users wish to customize their management, they must modify their browser settings. They will find further information on this subject under point “cookie management of this provision.
By visiting and using the website and or the application, users expressly agree to the management of cookies described below.
Definition of cookies.And "cookie is a data or text file that the server of a website or an application saves temporarily or permanently on the user's equipment (computer hard drive, tablet, smartphone, or any other similar device) via its browser. Cookies can also be installed by third parties with whom the data controller collaborates.
Cookies retain a certain amount of information, such as the language preferences of visitors or the content of their shopping cart. Other cookies collect statistics about users of a website and or an application or ensure that graphics appear correctly and that applications work well on the website and application. Still others make it possible to adapt the content and/or advertising of a website and/or an application according to the users.
Use of cookies on the website and the application.The website and/or the application use different types of cookies:
The controller uses Google Analytics to get an overview of the traffic on the website and or the application, the origin of this traffic and the pages visited. This means that Google acts as a processor. The information collected by Google Analytics is generated as anonymously as possible. For example, it is not possible to identify the people who visit the website and or the application. For further information, users are invited to consult Google's data protection policy, available at the following address: http://www.google.nl/intl/en_uk/policies/privacy/
The data controller may also use cookies and beacons to collect information on users' surfing habits on the various websites and applications belonging to its advertising network.
A beacon is an invisible image file that tracks user navigation on one or more websites and/or applications. In addition, other commercial cookies may be installed by advertisers when their advertisement is broadcast.
Commercial cookies do not contain personal data. The information collected using commercial cookies and beacons is used to measure advertising effectiveness and better personalize advertising on the Website and App and on other websites that belong to the advertising network or for which the data controller provides advertising services.
The retention period for cookies varies according to their type: essential cookies are generally kept until the browser is closed, while functional cookies remain valid for 1 year and performance cookies for 4 years.
The data controller authorizes public search engines to visit the website and or the application via the 'spiders' with the sole purpose of making access and the content of the website and the application accessible via their search engines, without the data controller granting the right to proceed with the archiving of the website and the application. The data controller reserves the right to withdraw the authorization as formulated in this article at any time.
To make offers likely to interest users, the controller may enter into agreements with advertising agencies on the Internet. They have received authorization from the data controller to place advertisements on the website and the application. When users visit the website and application, advertising networks may also collect information.
Cookie management.Most browsers are configured to automatically accept cookies, but all allow the settings to be customized according to user preferences.
If users do not want the website and or application to place cookies on their computer / mobile device, they can easily manage or delete them by changing their browser settings. Users can also program their browser to send them a notice when they receive a cookie and thus decide whether to accept it or not.
If users wish to block and/or manage certain cookies, they can do so by following the link linked to their browser:
Internet Explorer : http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies
Chrome: https://support.google.com/accounts/answer/61416?hl=en
Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Safari: http://support.apple.com/kb/PH5042
If users do not wish to accept cookies from Google Analytics, they can indicate this via the cookie message that appears on their first visit to the website and/or application or by customizing their browser settings to refuse cookies.
To no longer be tracked by Google Analytics on any website and or application, users are invited to consult the following website: http://tools.google.com/dlpage/gaoptout
In the event that users disable certain cookies, it is possible that certain parts of the website and/or the application cannot be consulted and/or used, or that they are only partially so.
The controller implements the appropriate technical and organizational measures to guarantee a level of security of the processing and the data collected with regard to the risks presented by the processing and the nature of the data to be protected and adapted to the risk. It takes into account the state of knowledge, the costs of implementation and the nature, scope, context and purposes of the processing as well as the risks for the rights and freedoms of users.
The controller always uses encryption technologies that are recognized as industry standards within the IT sector when transferring or receiving data on the website or application.
The data controller has implemented appropriate security measures to protect and prevent the loss, misuse or alteration of information received on the website and/or application.
Communication by post.If users provide the data controller with their postal address via the website, their data is recorded in the controller's address file to respond to their request and to keep them informed of the products and services offered by the controller. Unless the users object, the data controller may also communicate data concerning users to third parties (such as groups of companies and business partners) for direct marketing purposes. If users do not want their data to be used for direct marketing purposes, they can indicate this when registering on the website and/or application. Users can at any time consult, correct or have their data deleted from the data controller's file. To do this, he must contact the data controller at the address referred to in point "contact details» of this Charter, not forgetting to specify his exact name and address (spelled correctly). The data controller undertakes to delete his data from the list that he shares with other companies or organizations. Communication by telephone.If users provide the controller with their telephone number via the website and/or the application, they may receive a telephone call:
If users do not/no longer wish to receive such telephone calls, they may contact the data controller at the address referred to in point “contact data » of this Charter, not forgetting to specify his exact name and address (spelled correctly). The data controller undertakes to delete his data from the list that he shares with other companies or organizations. If users provide the controller with their mobile phone number via the website, they will only receive messages (SMS/MMS) from the controller that are necessary to answer their questions or inform them about their orders placed online. Communication via emailIf users provide the controller with their email address via the website and/or application, they may receive:
If users no longer wish to receive such emails, they can contact the data controller at the address referred to in point “contact data » of this Charter, not forgetting to specify his exact name and address (spelled correctly).
The Robinson listIf users no longer wish to receive mailings or telephone calls from any company registered on the Robinson list, they can contact the Robinson department of the Belgian Direct Marketing Association:
- www.robinsonlist.be ;
- Freephone number: 0800-91 887;
- By post: ABMD, Robinson List, Buro & Design Center, Esplanade du Heysel B46, 1020 Brussels.
The users can lodge a complaint with the Belgian Commission for the Protection of Privacy at the following address:
Commission for the Protection of Privacy
Rue de la Presse, 35 - 1000 Brussels
Such. + 32 2 274 48 00
Fax. + 32 2 274 48 35
commission@privacycommission.be
The users can also lodge a complaint with the Court of First Instance of his domicile.
For more information on complaints and possible remedies, users are invited to consult the following address of the Belgian Commission for the Protection of Privacy:
https://www.privacycommission.be/de/node/19254
For any question and/or complaint, in particular regarding the clear and accessible nature of this Charter, users can contact the data controller:
By email: support@clicboum.net
By post: Rue de Rixensart, 24, 1332 Genval - Belgium
This Charter is governed by Belgian law.
Any dispute relating to the interpretation or execution of this Charter will be subject to Belgian law and will fall under the exclusive jurisdiction of the courts of the judicial district of Walloon Brabant.
The controller reserves the right to modify the provisions of this Charter at any time. The modifications will be published with a warning as to their entry into force.
This version of the Charter dates from 24/12/2024
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